A Smart Connected Student Transportation Ecosystem for Secure Daily Commutes
SHALIGRAM built a H2S platform that connects drivers, passenger assistants, office staff, schools, and parents through one secure platform.
Client profile
Courtesy Cars Redhill (CCR) is a UK-based home-to-school transport services company offering transportation services for students with Special Educational Needs and Disabilities (SEND) in Surrey for over a decade. The company also provides mainstream school transport services for all students, with tailored vehicles, including minibuses, vans, etc., and accessible transport services on contract.
Home-to-school transport
140+ Professionally trained staff
UK
A fully connected ecosystem for CCR
The home-to-school (H2S) transport industry is evolving every day. As an active provider of H2S transportation, CCR’s service is built around a non-negotiable term. Every child travels safely, every journey is compliant, and every parent has confidence in what is happening at all times. All drivers and passenger assistants working with CCR hold enhanced DBS checks and specialist role-based training.
As the operation of CCR scaled and as the company started covering more schools, their manually maintained system was not sufficient to address all its operational management needs, from reminders and compliance management to vehicle information, driver information, student pick up/drop time, and more. CCR wanted to retain its commitment to quality and customer satisfaction.
SHALIGRAM was approached to create a fully connected ecosystem for drivers, passenger assistants, office staff, schools, and parents. We rebuilt a single connected platform from ground up using .NET, Angular, and native iOS and Android.
Technical challenges
As CCR’s transport service ecosystem expanded, it became increasingly difficult for them to access, update, and share details, including driver credentials, DBS certificates, vehicle MOT records, training sign-offs, route assignments, driver information, student logging, live location, etc., since the entries were totally manual. A single mistake would cause huge reputational damage to CCR. For a business operating in the SEND transport sector, it was a compliance and safeguarding risk.
- Fragmented data
- Manual entry
- Delayed information
- Safety and compliance risk
- Reputational damage
Our solution
A comprehensive platform designed to manage CCR’s Home-to-School Transport ecosystem
SHALIGRAM developed a single, secure, and smart system that connects drivers, passenger assistants, office staff, and parents to access information on the vehicle’s live location, driver credentials, MOT records, transport routing, student attendance log, real-time notifications, school information, and more. Key features include;
