AI Development Services that Keeps Business Future-ready

Your custom support team cannot scale by hiring new members. That’s where virtual assistants come in. At SHALIGRAM, we build virtual assistants that handle basic tasks, including common inquiries, booking-related questions, and other common requests around the clock. They understand natural language, answer questions, and automatically escalate complex issues to human agents instantly. It ensures faster responses and happy customers.

• 24/7 automated customer and employee support
• Natural, human-like conversational responses
• Reduces support team workload significantly

Processing documents like invoices, contacts, forms, and other documents slows down your team and raises concerns about human error. Our Intelligent Document Processing solutions automatically scan documents, extract information, classify them, validate it, and store it digitally in our systems. We build OCR and machine learning systems that understand your system’s format and evolve.

• Extracts data from invoices, contracts, and forms
• Reduces manual entry errors significantly
• Improves accuracy as it processes more documents 

Managing repetitive tasks, handling data transfers, and providing status updates keeps your teams busy and eats up your budget. Our workflow automation services connect your internal systems and automate tasks, so work is completed faster without the need for human intervention. Before we automate your workflows, we map your existing processes and find out the parts that need automation to improve productivity and increase ROI.

• Removes manual handoffs between systems
• Speeds up approvals and internal processes
• Built around your actual workflow, not a template

Reacting to problems after they happen costs more than preventing them. Our predictive analytics solutions analyse historical and real-time data to flag risks, opportunities, and trends before they fully surface — whether that’s equipment likely to fail, customers likely to churn, or demand about to spike. You get a head start on decisions instead of scrambling after the fact.

• Flags risks before they become costly problems
• Built on your historical and live data
• Supports faster, more confident decision-making

Overstocking ties up cash. Understocking loses sales. Overstocking ties up cash. Understocking loses sales. Our demand forecasting solutions analyse sales history, seasonality, and external market signals to predict what you’ll actually need, and when. Instead of relying on spreadsheets and gut instinct, your planning team works from forecasts that adjust as new data comes in, keeping inventory and staffing decisions grounded in reality rather than guesswork.

• Reduces overstock and stockout situations
• Adjusts as new sales data comes in
• Improves inventory and staffing planning accuracy 

During production, a minor defect can lead to costly downtime and failures. It can lead to returns, rework, and may cost you your reputation. Our computer vision-based defect detection systems identify quality issues on production lines in real time and catch problems that the human eye misses. These systems catch issues earlier to reduce waste, save time, and prevent the same products from being reproduced.

• Catches defects in real time on the line
• Reduces returns, rework, and waste
• Integrates with existing production equipment 

Are your teams still occupied managing repetitive and rule-based tasks? If so, then our process automation solutions are here to help. We build custom automation solutions that easily handle tasks like report generation, data reconciliation, and systems updates. They not only free your teams for high-value jobs but also reduce the overall operational costs.

• Automates rule-based, repetitive tasks
• Frees your team for higher-value work
• Reduces errors from manual processing

Generic AI models cannot provide personalized recommendations. At SHALIGRAM, we build custom recommendation systems that analyse user behaviour and purchase history and recommend the products, services, and content that they actually like or want to buy. Recommendation systems help in increasing engagement and average order value without any manual hard work from your team.

• Increases engagement and average order value
• Personalizes recommendations to individual behaviour
• Learns and improves from ongoing user data