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Natural Language Processing (NLP) Development Services

Our technical expertise and commitment to best practices enable us to carefully plan and build NLP solutions for your business.

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Building seamless and secure NLP software development 

Modern Natural Language Processing (NLP) software development services go beyond creating a model that recognizes merely human language input. With a combination of AI, machine learning, and LLMs, the new-age NLP applications are empowered with cognitive powers to understand context, interpret, and respond like a human. A few applications are chatbots, virtual assistants, sentiment analysis, intelligent document processing, text summarization, and language translation. 

The global NLP market is expected to reach USD 302.4 billion by 2035. As organizations embed NLP capabilities across cloud platforms, workflows, applications, and customer-facing systems, it is critical to partner with the top NLP development service providers. SHALIGRAM’s NLP development services comprise a comprehensive range of capabilities, including design, development, deployment, and management across the entire life cycle.

Business challenges we solve with our NLP services

Business Challenges SHALIGRAM Solve

Unstructured data

Meaningless data will never give you the right insights. Data needs to be structured. Any delay in gaining insights leads to poor decisions.

Manual document processing

Processing documents manually is time-consuming, error-prone, and slows down your business operations.

Slow customer support operations

When you fail to resolve customer issues on time or pile up your support tickets, delaying response times, it results in poor customer satisfaction.

Knowledge silos

With isolated systems and scattered data, it is difficult for your employees to collect, process, and work efficiently.

Customer sentiment blind spots

When opinions and feedback from multiple channels are not interpreted properly, it can affect your customer experiences.

Language barriers

Language barriers often result in difficulty supporting global customers, communicating, and meeting requirements. This impacts business growth.

Our expertise in NLP-powered services

NLP consulting & strategy

NLP consulting & strategy

Our NLP consulting and strategy service is the first step towards identifying the NLP use case for your business requirements. From concept to implementation, we guide you with a tailored strategic roadmap to help you understand the implementation risks and development challenges. SHALIGRAM’s NLP development team focuses on delivering high-value NLP initiatives at optimized costs.
Custom NLP solution development

Custom NLP solution development

Our Custom NLP development is a process where we create domain-specific NLP models with robust data privacy, and seamless integration. Custom-built as per your business workflows, they are completely reliable, offer utmost precision, and perfectly blend with your existing applications.
Data annotation & NLP training

Data annotation & NLP training

Data annotation and model training are vital in the development of NLP applications. The process involves labeling the data and making it adaptable as per business goals. SHALIGRAM's NLP application development team is an expert in implementing professional annotation practices for text, images, audio, and video data, and in providing efficient NLP model training.
NLP integration services

NLP integration services

We implement intelligent NLP integration services to ensure zero disruption to your existing workflows, enabling cohesive, automated business processes. Our team creates a flexible architecture that allows you to scale with Natural Language Processing services more efficiently.
NLP support and optimization

NLP support and optimization

As one of the best natural language processing development agencies, SHALIGRAM ensures optimized consolidation of NLP models and their seamless alignment with your existing tech stack by fine-tuning them to your business workflows. This is an ongoing process.
Conversational AI development

Conversational AI development

SHALIGRAM is an expert in providing secure, enterprise-grade conversational AI development services that have wide applications in customer service, support, lead generation, sales operations, and internal knowledge-sharing workflows. Designed to scale, our conversational AI solutions act as 24/7 intelligent assistance and automate workflows to drive operational efficiency. We also customize conversational AI solutions.
Sentiment analysis development

Sentiment analysis development

With extensive expertise in modern AI technologies and industry experience with best practices, our team delivers scalable and high-performance sentiment analysis development services tailored to your business needs. Our AI-powered sentiment analysis solutions are ideal for gaining insights into customer sentiment and uncovering user emotions, which helps in making smarter business decisions.
named-entity-recognition-ner-development

Named entity recognition (NER) development

As one of the top NLP development companies, SHALIGRAM delivers custom named entity recognition (NER) services with best practices and high-level expertise. Our NER systems recognize and classify entities within any given unstructured text. Our AI engineers customize the named entity recognition solutions as per your business-specific requirements to convert data into clean, structured, actionable information
Document intelligence and information extraction

Document intelligence and information extraction

Unstructured and semi-structured documents need to be read and classified to make them meaningful for the business. At SHALIGRAM, we have AI development engineers who specialize in document intelligence and information extraction services to enable businesses to automate data classification with the help of NLP systems. Our document intelligence and information extraction solutions transform every form of data into machine-readable data.
Speech and language processing

Speech and language processing

Our AI team has been successfully delivering speech and language processing services where the models are trained to convert voice-to-text (transcription) and text-to-voice in any language, accent, or voice, with real-time processing. Delivered with clarity and control, these services recognize human text and voice to deliver valuable insights. As manual transcription is time-consuming, our speech and language processing solutions are the best way to automate unstructured data.

SHALIGRAM’s NLP Expertise

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Navigate our next-generation NLP solutions

Intelligent document processing (IDP)

Manually processing documents is tedious and challenging.  Automating document processing reduces costs and improves accuracy. Several industries are adopting IDP solutions for building robust business workflows. As a reliable NLP development company, SHALIGRAM has been mastering intelligent document processing solutions for multiple domains with a team that brings deep NLP expertise.

Explore our intelligent document processing services
Intelligent document processing (IDP)

Recent projects & Case studies

From startups to enterprises – see how our expertise in software consulting and development has led to measurable impact across industries.

Transfer Connex

Custom CRM with live FX rates, telecoms & sales intelligence

Transfer Connex is a UK-based financial services/FinTech company that helps businesses manage international payments, foreign exchange (FX), multi-currency accounts, and business funding. 

Industry
Fintech
Technologies
.Net
Challenges
  • Limitations of off-the-shelf CRMs
  • Fragmented system operations
  • Manual data overhead
  • Lack of call-to-CRM linkage
Business impact
  • Improved call-to-CRM linkage
  • High-volume transaction capacity
  • Accelerated deal execution
  • Real-time leadership insights
View case study
custom-wms-for-removals-and-storage-business

Improved item traceability by 98% with a custom WMS for removals and storage business

Custom Warehouse Management System (WMS) for removals and storage businesses, improving item traceability by 98% across complex warehouse movements.

Industry
Logistics, Transportation
Technologies
Android, ERP, WMS
Challenges
  • Complex multi-stage movement patterns
  • Limited item-level visibility
  • Time-consuming manual documentation
  • Inefficient warehouse stock reconciliation
Business impact
  • 98% improvement in item traceability
  • Real-time item tracking across all stages
  • Seamless synchronization with existing ERP
  • Simplified physical stock reconciliation
View case study
pre-move-inspections-software

Reducing moving damage risks with AI-powered inspections software solution

Reduce moving damage risks with SHALIGRAM's AI vision solution. Explore our case study on pre-move condition logging and automated quote generation.

Industry
Packers and Movers
Technologies
Node.js
Challenges
  • Manual & inconsistent pre-move inspections
  • Lack of pre-move condition documentation
  • Fragmented operations & limited visibility
Business impact
  • Predictive damage prevention
  • Streamlined field operations & faster inspections
  • Transparent quoting & evidence management
View case study

NLP use cases across industries

NLP development for healthcare

Healthcare

SHALIGRAM offers the best NLP models for the healthcare industry aimed at helping physicians, nurses, medical staff, and administrators streamline workflows and offer better patient service. Our NLP solutions use cases for healthcare include clinical note analysis, medical record extraction, and patient communication automation, which save time, improve efficiency, reduce manual effort and errors. 

NLP development for BFSI

BFSI

Natural Language Processing (NLP) applications within the Banking, Financial Services, and Insurance (BFSI) sector are in high demand due to the high impact and benefits in areas such as customer service automation, fraud detection, credit risk assessment, and regulatory reporting. SHALIGRAM has a team of dedicated AI engineers specializing in NLP models for BFSI.   

NLP development for retail ecommerce

Retail and eCommerce

SHALIGRAM provides custom NLP solutions for the retail and ecommerce industries, widely used in virtual assistants, intelligent product search engines, and customer sentiment analysis.  Our NLP and text analytics solutions tailored to the retail and ecommerce industry cover review analysis, product feedback analysis, sentiment analysis, document classification, and more.

NLP development for legal

Legal

We build Natural Language Processing (NLP) solutions for law firms to enable dynamic, data-driven decision-making. These solutions address the complexity and volume of documents that legal businesses have today, the inconsistency in reviewing them, risks, lack of interoperability, and issues with speed and transparency. Our NLP solutions for the legal industry deliver predictive insights, reduce risk, and enhance operational excellence.

NLP development for logistics supply chain

Logistics and supply chain

Our Natural Language Processing (NLP) development services for the logistics and supply chain industry include solutions for automated document processing, shipment communication analysis, customer query automation, unstructured data extraction, and in the deployment of virtual assistants and chatbots.   

NLP development for manufacturing

Manufacturing

As an experienced NLP development company, SHALIGRAM has delivered AI and NLP solutions for manufacturing, catering to businesses ranging from Fortune 500 enterprises to high‑growth startups worldwide. We have a track record of delivering the best NLP solutions for the manufacturing industry that are widely applied in maintenance report analysis, operational knowledge retrieval, increasing productivity, and reducing human error.

Why do businesses need custom NLP services? 

Custom NLP systems are designed as per your industry and niche requirements. Depending on your business type and size, SHALIGRAM designs and develops NLP applications from the ground up, fully aligned with your workflows, data structures, business objectives, and goals, covering the entire cycle from architecture to testing and scaling. 

Key benefits include; 

  • Tailored workflow automation
  • Business-specific data and intent analysis
  • Custom-built bots for better customer experiences
  • Improved customer service and support
  • 100% data value extraction even when the business grows
  • Manage growing volumes of unstructured data 
  • Automate document-intensive processes
  • Build AI-powered knowledge systems
  • Gain quantifiable insights from your customer conversations and feedback

Business outcomes of our Natural Language Processing services

Enhanced customer interactions

Customer preferences and feedback are automatically managed by tracking sentiment and delivering interactive support.

Cost reduction

Automated workflows save time and reduce the cost of hiring new skills.

Better decision-making

On-time and real-time business insights constitute improved decision-making.

New revenue streams

Efficiency transforms into business growth, which in turn opens possibilities for new revenue.

Structured data

Normalizes unstructured data from disparate systems into an actionable format.

Business transformation

Navigate transformation with confidence and maintain momentum.

Operational efficiency

With a reduction in manual work and faster workflow processing, you will be able to operate your business efficiently.

Scalability

By deploying our NLP solutions, your business will be able to handle high volumes of text and conversations, increasing business scalability.

Technologies and frameworks we use for NLP development

Below are the foundational models we integrate into our custom NLP solutions:

  • GPT
  • Claude
  • Gemini
  • Llama

Our NLP development process

01

Discovery and use case analysis

We understand your business-specific needs and challenges and evaluate NLP requirements by calculating existing and future scope.
02

Data collection and preparation

Based on the assessment, our NLP developers map out the entire development process by finalizing the technologies, solutions, collecting the data, and preparing the development methodologies.
03

Model selection and development

Our natural language processing development team starts working on the NLP model selection and development processes using the best practices and agile methods. They choose the right models that can deliver the desired functionality.
04

Training and fine-tuning

Our NLP development engineers adopt the LLM fine-tuning process to adjust the model behavior. We also adopt Retrieval-Augmented Generation (RAG) to improve accuracy and relevance.
05

Integration with business systems

Our team ensures that the developed NLP systems work seamlessly with smooth enterprise integration, aligning well with your existing business systems.
06

Testing and optimization

Testing and optimization are a critical phase of the entire NLP development cycle. Here, our skilled NLP developers conduct rigorous testing to ensure optimal performance and accuracy.
07

Deployment

Upon clearing the testing and optimization phase, the team starts the deployment process of the NLP solutions, aligning with your existing systems.
08

Continuous monitoring and improvement

Our ongoing support in performance monitoring of the NLP solutions enables us to make the necessary optimizations and continuous enhancements.

Why choose SHALIGRAM for NLP development?

Salesforce migration visualization

SHALIGRAM as your NLP development partner

As a trusted provider of NLP development services, SHALIGRAM delivers scalable, production-grade NLP solutions that turn data, images, and voices into intelligence. 

  • Deep domain expertise
  • 10+ years of experience in the industry
  • Custom NLP solution development with enterprise integration
  • Professional NLP developers with AI and LLM capabilities
  • Multi-lingual region-based support
  • Comprehensive development approach with scalable architecture
  • Zero compromise on the performance, security, and compliance
  • User-centered approach 

Empower your business with custom NLP development services

Partner with SHALIGRAM to engineer secure, context-aware Natural Language Processing systems that automate workflows, decode user intent, and scale operational intelligence.

FAQs

Frequently asked questions about our NLP development services and solutions.

Conversational AI, Automated speech recognition (ASR), Text summarization, and chatbots are the top NLP use cases. Custom NLP solutions are domain-specific. For example, the retail and ecommerce industry uses NLP for market intelligence, product recommendations, chatbots, etc., whereas the healthcare industry uses NLP for diagnosis, prediction, dictation, and as an agentic AI assistant.