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Improved Item Traceability by 98% With a Custom WMS for Removals and Storage Business

SHALIGRAM's decade of industry experience helped in building a WMS for the removals and storage company to automate processes, track items, manage storage, and handle high-volume delivery demands with ease.

AI powered custom WMS for removals and storage business

Client profile

Our client is UK’s leading removals and storage company specializing in home removals, office removals, overseas moving, and a variety of storage facilities with items moved to and out of warehouse as round-trip storage services. 

Industry type

Transport & Logistics  

Employees

350+  

Country

UK

Project overview

Our client is a removals and storage service company offering professional pickup, storage, and redelivery services, where the company picks items from a home, stores them in a secure warehouse, and delivers them back when needed. It also moves items between warehouses. The client faced a series of challenges while running its round-trip storage services.   

Managing removals and storage under one operational ecosystem was difficult. Conventional warehouse management was not working well for the company. It needed a system that could understand and track the entire lifecycle of items across removals, transportation, and storage.  

We developed a custom warehouse management system to help the client protect inventory and complete the removals/storage operations without any friction. The system automatically labels, tracks, and verifies every asset/container throughout packing, loading, transport, and delivery. From shelving and racking to equipment handling and reassembly, the system can structure the entire process to help minimize damage, prevent inventory errors, and improve efficiency. 

The operational challenge 

The company’s operations involved multiple teams, locations, and movement stages. Complex warehouse moves required end-to-end visibility across collection, storage, dispatch, and delivery. Teams needed accurate digital tracking, reconciliation, and documentation to minimize inventory discrepancies. ERP integration was essential. Existing systems did not provide the visibility and operational control required for these workflows.    

  • Complex movement patterns  
  • Limited item-level visibility   
  • Manual documentation   
  • Warehouse reconciliation   
  • ERP dependency

The solution

SHALIGRAM designed and delivered a custom WMS built specifically around the client’s removals and storage operations with a native Android app. Whether moving to a smaller residence, waiting to move into a new home, facing a delayed closing, not having secured a new residence, or moving to a temporary residence, the company operates efficiently with our WMS. The new WMS complemented the existing ERP system and operated as a connected system.  

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Item and movement tracking

Track items across collection, transportation, warehouse receiving, storage, transfer and final delivery.

Warehouse inventory visibility

Give warehouse teams a centralized view of items and their associated storage locations.

Removals-specific workflows

Support operational processes designed specifically for removals and storage rather than conventional warehouse operations.

Digital movement documentation

Digitally record movement and information from the bingo sheet to create a consistent operational record.

Physical inventory reconciliation

Help teams compare physical warehouse stock with system records and identify discrepancies.

Mobile warehouse operations

A native Android application enables warehouse and field teams to access and update information directly at the point of action.

Operational reporting

Provide management with greater visibility into warehouse movements, inventory, and operational activity.

Customer communication support

More reliable movement and inventory information provides teams with better information for responding to customer queries.

Business Impact

Improved visibility across warehouse and removals operations

Our WMS provides a centralized view of warehouse inventory and removals activities, improving operational visibility across teams.

Track item journeys across multiple movement stages

The system tracks each item from collection and receiving through storage, dispatch, and final delivery for better traceability across multiple movements. 

Simplify physical inventory reconciliation

By digitizing inventory tracking and reconciliation with ERP integration, the team is now able to quickly identify and resolve discrepancies between physical and system records.

Create a consistent movement documentation

Our custom-built WMS standardizes movement records, bingo sheets, and supporting documentation to improve accuracy, traceability, and customer communication. 

Unified access to operational information

The newly installed warehouse management system enables warehouse and field teams with timely access to inventory and movement data, helping them coordinate activities and make faster operational decisions.

Connected warehouse operations with the existing ERP

Integrate the WMS with the company’s ERP to synchronize operational data and reduce disconnected processes and duplicate data entry.

Optimized reporting, billing, and customer communication

Our warehouse management app provides centralized operational data for better reporting and billing while giving customer-facing teams better information for updates and queries.